Inflection CX Solutions
We combine the power of AI with the quality of humans to provide the best possible customer experience across any channel.
A world class WFM team on demand without the complexity and overhead.
Actionable insights for Better Customer Experiences.
A new approach to customer support that's purpose built to meet the needs of the modern Customer.
Inflection CX approach
Work at Home agents offer agility, flexibility and geographic resilience.
Our AI powered Customer Experience platform ensures call quality and consistency across our distributed workforce.
Flexibility, variability and scalability are all baked into our model to fix the problems endemic to the traditional contact center model.
Insights into AI Powered Customer Experience
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Workforce Management category page - 1 post with 'Workforce Management'
Workforce Management in Call Centers: Components, Tools, and Best Practices
December 21 2022
